Visit

We do everything to make sure your visit to MAINSTAGE is unforgettable. It is useful to obtain the necessary information in advance, so you will not be confronted with surprises. Apart from the show then.

Corona measures

Corona update after October 13

The performances of Cultuurstad Theaters in Mainstage and 1931 Brabanthallen will unfortunately not take place from 15 to 27 October. For these performances we are looking for a new date, about which we will inform visitors personally

Read the news item here

Visit MAINSTAGE safely

We will of course do everything we can to ensure that your visit to MAINSTAGE takes place in a safe manner. At our location we follow the Dutch guidelines of the RIVM.

When making travel plans, take national measures into account. When you visit our location, the Dutch measures of the RIVM naturally apply.

Going out together safely

There are special guidelines for safe together

  • We ensure a 1.5 meter distance between households
  • We only receive a limited number of guests at the same time and only with an online reservation. We work with a standard per location, so the amount of people is always appropriate.
  • We provide extra hygiene measures
  • We wear personal protective equipment where necessary. We disinfect important contact points and clean more often. We provide central disinfection points.
  • We provide sufficient and clear information
  • We have visible, knowledgeable and trained colleagues. We provide understandable information, instructions and signage. We address guests if the agreements are not respected.

Main measures

There are special guidelines for safe together

  • Wash your hands regularly.
  • Keep 1.5 meters away from others.
  • Go home if you have a cold, runny nose, sneezing, sore throat, mild cough and / or elevation (up to 38 ° C). Go home if someone in your household has a fever (from 38 ° C) and / or shortness of breath.
  • Pay with pin or contactless. No cash is accepted.
  • Follow our instructions, if any.
  • Frequently asked questions and guidelines
  • Does MAINSTAGE perform a health check?
  • Yes, in order to visit MAINSTAGE you declare that you can answer the questions below with "no". You give this statement when you book a visit or purchase a ticket. In addition, a check takes place when entering the location.

What does MAINSTAGE understand by the definition of household?
MAINSTAGE defines a household as a group of people who live at the same address and live under the same roof. By only visiting MAINSTAGE with your family or the people with whom you form a household (maximum 8 people), we can best guarantee the measures taken by RIVM.

Can I visit the location with friends / girlfriends or different households?
This is allowed if you take into account all measures of the RIVM, such as the 1.5 meter distance rule. We base this on the sense of responsibility of our guests.
You must also reserve a separate time slot for each friend / household and observe the 1.5-meter distance rule during the entire visit. Children up to and including 12 years do not have to keep 1.5 meters away.

Should or may you wear a face mask / face mask?
The use of mouth masks is allowed, but not mandatory.

No access with health complaints / colds / fever?
MAINSTAGE adheres to the guidelines of the RIVM and we ask our visitors to adhere to them. So do not come to the park if you or someone in your household suffers from a cold, runny nose, sneezing, sore throat, mild cough and / or elevation (up to 38ºC).

For visitors from abroad, the Dutch measures apply during their visit to our location.

What is a self-declaration of health?
A self-declaration of health is a check mark that you have to put when purchasing an online ticket before you can pay. We assume that our guests themselves pay attention to whether their household is without health problems.

Is body temperature checked?
No, we do not monitor guests for their body temperature.

What happens if I get sick during my visit?
We ask you and your household to go home for the safety of other guests and our employees.

How does MAINSTAGE ensure a 1.5 meter distance between households?
MAINSTAGE adheres to the guidelines of the RIVM and we ask our visitors to adhere to them. That means 1.5 meters (two arm's lengths) between households. This is clearly indicated by means of boxes and markings. We ask you to follow the instructions of our employees. Failure to comply may lead to the visit being terminated.

Are extra hygiene measures taken?
To make a visit to our location as hygienic as possible, MAINSTAGE offers central disinfection points and employees clean important contact points more often.

As a result, the structural wearing of personal protective equipment for both employees and guests is not necessary. During cleaning activities or when, for example, in case of calamities, the 1.5 meter distance cannot be guaranteed, employees wear extra personal protective equipment.

Accessibility

MAINSTAGE is located at Oude Engelenseweg 1 in 's-Hertogenbosch. The entertainment hall is part of the Brabanthallen and 1931 Congress Center building.

  • MAINSTAGE is easily accessible by car, close to the A2, A59 and A65. The navigation address of MAINSTAGE is Oude Engelenseweg 1, 5222 AA 's Hertogenbosch.

    To make your visit to Mainstage run smoothly, you can buy your parking ticket here in advance. This means that you do not have to stand in the queue at the parking meter on location.

     

    Calculate your route by car
  • MAINSTAGE is approximately a 10-minute walk from Central Station ‘s-Hertogenbosch. You must take the Paleiskwartier / Brabanthallen station exit and follow the "Brabanthallen" sign. After approximately 9 minutes you will see the main entrance of MAINSTAGE.

    Calculate your route with public transport
  • MAINSTAGE has 4,000 parking places. Pay attention! MAINSTAGE is a pin-only location.

    To make your visit to Mainstage run smoothly, you can buy your parking ticket here in advance. This means that you do not have to stand in the queue at the parking meter on location.
     

Services

Lockers

Lockers are available at MAINSTAGE (not mandatory). You can book a locker in advance via our website, you will receive the code by e-mail. You can also purchase a locker on location at the information desk or by scanning the QR code that hangs at the lockers. The lockers are extra cleaned before and after the show.

A medium locker costs € 3 and a large locker costs € 5

Facilities for disabled visitors

MAINSTAGE is easily accessible for disabled visitors. If you want to reserve a wheelchair space, you must contact the organization of the show by telephone.

There is also a disabled toilet available.

Parking

MAINSTAGE has 4,000 parking spaces. Pay attention! MAINSTAGE is a pin-only location. To make your visit to Mainstage run smoothly, you can buy a parking ticket here in advance. This means you do not have to queue at the parking machine on location. There is also a bicycle shed to the left of the entrance to MAINSTAGE.

Map

View below the map of the hall that applies to the shows of Cultuurstad Theaters.

Map (PDF)

Eat & drink

We try to minimize the number of contact moments and the number of times that delays can occur. As a result, there are no breaks in the shows. It is also possible to pre-order the range of the catering assortiment. Next to that you can buy a drink and some goodies to bring to the hall. Opening hours are each event different and are indicated on the relevant event page.
 

House rules

A lot is allowed at MAINSTAGE. Of course we do not want to get in the way of an awesome evening, but we also have to follow the rules. That is why you will find the PDF here where you can read the house rules and the PDF where you can read our Corona protocol.

House rules (PDF)Corona protocol (PDF)

Question & answer

Here you will find frequently asked questions and the corresponding answers. Is your question not listed here? Contact customer service.

  • This varies per show. Look at the page of the show in the agenda to see what time the doors open.

  • That varies per show. In many cases, MAINSTAGE acts as accommodation and not as a (concert) organizer. The organization of the show can tell you more about ticket types and the seat-reservation plan etc. Look at the page of the show in the agenda, here you will find a link to the ordering module for the tickets. You can find more information via that module. When viewing the floor plan make sure that the floor does not rise, but the grandstand does.

    Due to the current situation, a clear walking route has been created in MAINSTAGE by means of stickers / lines on the floor that you can follow to reach the right foyer or hall. The e-ticket also states the entrance and the aisle. Employees will be available in front of the entrance for questions and directions. The walking routes should also be used after the show, so that everyone leaves the hall/location through the various streamlined exits. The performance of the show is supervised by an employee of the show. We strive for everyone to leave the building immediately after the performance to exclude risks.

  • MAINSTAGE is a pin-only location. To reduce contact moments on location and make your visit run smoothly you can buy a parking ticket in advance, reserve a locker and order the catering products online.

  • Bringing your own drinks is not allowed. There are several bars where you can order a drink.

  • The parking costs can vary per show. For shows with a fixed starting time, payment must be made in advance. Parking costs depend on the organization of the show. Sometimes parking is free. This is indicated by the organization of the show.

  • MAINSTAGE is a smoke-free location. Smoking inside is strictly prohibited. Smoking, incl. E-smoking, is only permitted in the designated smoking area outside. MAINSTAGE reserves the right to remove visitors who smoke inside from the building.

  • Lockers are available at MAINSTAGE (not required). You can reserve a safe here in advance via our website, you will receive the code by email. You can also purchase a safe on location at the information desk or by scanning the QR code attached to the lockers. The lockers are cleaned extra before and after the show..

  • All found objects must be handed in at the information desk in the hall. If your belongings are lost, you can report there or call 073 - 62 93 911.

  • If you want to reserve a wheelchair space, you must contact the organization of the show by telephone.

  • We have taken various measures throughout the location so that our visitors, our staff and our artists can keep a minimum distance of 1.5 meters. Some of these measures are:

    • Adapted routes have been created so that every visitor is guided to the place in the hall with as little delay as possible;
    • All available chairs always have a distance of at least 1.5 meters to each other or per household; The chairs are also cleaned before each show;
    • Doors are open so that visitors don't have to touch door handles;
    • There are enough employees available to show visitors the way and this guarantees a smooth passage;
    • MAINSTAGE employees have the right to address you and to ask you to comply with the measures to ensure your own safety and the safety of other visitors and our employees.
  • RIVM has developed a guide to ensure that the reopening of companies and institutions will run as safely as possible as of 1 July. A health check is part of this guide and will also be used by MAINSTAGE.

    A health check is performed on every visitor at the entrance of the location. If one of the questions below is answered with YES, you are unfortunately not allowed to visit our location at that time. The visit should be postponed until the answer NO can be given to any question.

    • Have you had one or more of the following (mild) complaints in the past 24 hours or at this time: nose cold, runny nose, sneezing, sore throat, mild cough, shortness of breath, increase, fever and / or sudden loss of smell or taste?
    • Do you currently have a roommate / family member with a fever and / or shortness of breath?
    • Have you had the new coronavirus (diagnosed with a laboratory test) and has it been diagnosed in the past 7 days?
    • Do you have a roommate / family member with the new coronavirus (diagnosed with a laboratory test) and did you have contact with this roommate / family member less than 14 days ago while he / she still had complaints?
    • Are you in home isolation because you have had direct contact with someone diagnosed with the new coronavirus?
  • I'm going to a show today but I and / or someone in my area have health problems. What now? If one of the questions below is answered with YES, you are unfortunately not allowed to visit our location at the moment. The visit should be postponed until the answer NO can be given to any question.

    1. Have you had one or more of the following (mild) complaints in the past 24 hours or at this time: nose cold, runny nose, sneezing, sore throat, mild cough, shortness of breath, increase, fever and / or sudden loss of smell or taste?
    2. Do you currently have a roommate / family member with a fever and / or shortness of breath?
    3. Have you had the new coronavirus (diagnosed with a laboratory test) and has it been diagnosed in the past 7 days?
    4. Do you have a roommate / family member with the new coronavirus (diagnosed with a laboratory test) and did you have contact with this roommate / family member less than 14 days ago while he / she still had complaints?
    5. Are you in home isolation because you have had direct contact with someone diagnosed with the new coronavirus?
  • Due to the current situation, a clear walking route has been created in MAINSTAGE by means of stickers / lines on the floor that you can follow to reach the right foyer or hall. The e-ticket also states the entrance and the aisle. Employees will be available in front of the entrance for questions and directions. The walking routes should also be used after the show, so that everyone leaves the show through the various streamlined exits. The performance of the show is supervised by an employee of the show. We strive for everyone to leave the building immediately after the show to exclude risks.

  • We use the guidelines of RIVM in this. At the moment, RIVM indicates that everyone should keep 1.5 meters apart, but that an exception may be made for people from the same household.

  • Sure. We have a large number of toilet groups, so that we can easily spread all visitors throughout the building. The presence of the different toilet groups is indicated by simple and clear signing. Our employees will also request visitors to use other toilet areas if it's too crowded. Toilets can be entered from the hall. Of course, hygiene is also paramount in the toilet areas. There will be enough disinfectant hand gel. In addition, the cleaning of these spaces has been intensified, before, during and after the show.

  • With regard to our air conditioning and air circulation, we always use the guidelines of RIVM. At present, these guidelines do not provide an unambiguous conclusion about the effects of air conditioning and air ventilation on the spread of the corona virus, or how we can best deal with this as a theater. Of course we will keep a close eye on the tightening up of the RIVM on this theme and we will make any adjustments as soon as possible.

    At the start of an event, we set the air treatment so that the hall is at the right temperature when an event starts. Then there is an extraction system and a blow-in system. In short, this means that the used air is extracted from a hall by means of a ventilation system. This air passes through filters and is checked by the system for quality, then part of this air is reused and supplemented with “pure air” from the outside so that the air that is blown in again is of the best quality. For example the temperature and the oxygen content of the air that is blown in.

    With Covid-19 we have now adapted the system so that the air that is extracted from the hall is not blown back into the hall (via the recirculation valve) but is discharged. This means that at the moment only “pure air” is blown in from the outside. This goes through a heat wheel and filters so that it can also be blown at the right temperature.

  • Visitors can report any complaints on the spot to a MAINSTAGE employee. It is also possible to submit complaints by mail: info@mainstage.nl.

  • Experience the best time at MAINSTAGE! We wish you a pleasant visit to our location and in addition to the applicable legal rules, we would like to point out the following visitor's rules, whereby we ask you to take our neighbors into account at all times:

    • You are only welcome in our location with a valid ticket;
    • Parking is only permitted in the designated parking spaces for a fee;
    • On request you must be able to identify yourself - children under the age of 18 can only enter our location under the supervision of an adult;
    • For safety reasons you must follow instructions from employees and written instructions (for example instructions on signs) at all times - you can be searched in this context and your bags can be searched;

    Further than that it's not allowed to:

    • Make video and / or audio recordings for commercial purposes;
    • Bring your own drinks;
    • Advertise and offer goods and / or services;
    • Wear group-specific and / or inflammatory clothing;
    • To bring items that may cause unrest or injury, (toy) weapons and / or drugs (medicines are allowed provided a medical statement can be shown);
    • To bring (domestic) animals (with the exception of a guide / assistance dog);
    • Block or wrongly activate paths, (emergency) exits, stairs or fire extinguishers;
    • Commit vandalism and / or theft;
    • If, in the opinion of our location and / or the organizer, you disrupt order, peace and / or safety, whether or not as a result of violating these visitor regulations, you may be denied access to our location;
    • Goods and objects that in the opinion of our location and / or the organizer are considered unauthorized and legally prohibited goods and objects are not permitted in our location;
    • In the event of a (suspected) offense / violation, the police will be warned;
    • In addition to regular camera surveillance, our location can also make video and audio recordings. These recordings can be used as atmospheric impressions in commercial expressions of our location and the Libéma group of which our location is part;
    • Our location processes personal data (including (camera) images) in accordance with applicable regulations and our privacy statement;
    • Visiting and parking at our location is entirely at your own risk. Our location accepts no liability for personal injury and / or theft, loss, loss or damage to property.
  • Hell yes! It is simply possible to buy tickets. Unfortunately, the doors will be closed from 15 to 27 October, but we hope and assume that we will be able to open again from 11 November! You can see per performance in the program overview whether a performance is going ahead and if you can buy tickets for it. If it is the case that performances cannot take place, you can always return your tickets. We always inform visitors personally.