Visit

We do everything to make sure your visit to MAINSTAGE is unforgettable. It is useful to obtain the necessary information in advance, so you will not be confronted with surprises. Apart from the show then.

Accessibility

MAINSTAGE is located at Oude Engelenseweg 1 in 's-Hertogenbosch. The entertainment hall is part of the Brabanthallen and 1931 Congress Center building.

  • MAINSTAGE is easily accessible by car, close to the A2, A59 and A65. The navigation address of MAINSTAGE is Oude Engelenseweg 1, 5222 AA 's Hertogenbosch.

    Calculate your route by car
  • MAINSTAGE is approximately a 10-minute walk from Central Station ‘s-Hertogenbosch. You must take the Paleiskwartier / Brabanthallen station exit and follow the "Brabanthallen" sign. After approximately 9 minutes you will see the main entrance of MAINSTAGE.

    Calculate your route with public transport
  • MAINSTAGE has 4,000 parking places.
    Pay attention! MAINSTAGE is a pin-only location.

Map

MAINSTAGE consists of an entertainment hall with an adjoining foyer. The entertainment hall has different entrances and the layout depends on the event that takes place. For example, it may be that one time the mobile stands are set up and the other time the hall is filled with standing places.

Map (PDF)

Eat & drink

In the foyer there is a possibility to drink a cup of coffee or glass of wine. Here you can sit in one of the sofas and chat afterwards while enjoying a drink. Opening times vary per event and are indicated on the relevant event pages.

House rules

A lot is allowed at MAINSTAGE. Of course we do not want to get in the way of an awesome evening, but we also have to follow the rules. Therefore you can find a PDF file here where you can read the house rules.

House rules (PDF)Corona protocol (PDF)

Question & answer

Here you will find frequently asked questions and the corresponding answers. Is your question not listed here? Contact customer service.

  • This varies per event. Look at the page of the event in the agenda to see what time the doors open.

  • That varies per event. In many cases, MAINSTAGE acts as accommodation and not as a (concert) organizer. The organization of the event can tell you more about ticket types, room arrangements, etc. Look at the page of the event in the agenda, here you will find a link to the ordering module for the tickets. You can find more information via that module. When viewing the map, make sure that the floor does not rise, but the grandstand does.

    Due to the current situation, a clear walking route has been created in MAINSTAGE by means of stickers / lines on the floor that you can follow to reach the right foyer or hall. The e-ticket also states the entrance and the aisle. Employees will be available in front of the entrance for questions and directions. The walking routes should also be used after the show, so that everyone leaves the theater via the various streamlined exits. The performance of the showis supervised by an employee of the theater. We strive for everyone to leave the building immediately after the performance to exclude risks.

  • MAINSTAGE is a pin-only location.

  • Bringing your own drinks is not allowed. There are several bars where you can order a drink.

  • The parking costs can vary per event. For concerts and events with a fixed starting time, payment must be made in advance. Parking costs depend on the organization or the event that takes place. Sometimes parking is free. This is indicated by the event.

  • MAINSTAGE is a smoke-free location. Smoking inside is strictly prohibited. Smoking, incl. E-smoking, is only permitted in the designated smoking area outside. MAINSTAGE reserves the right to remove visitors who smoke inside from the building.

  • You can use the MAINSTAGE wardrobe during your visit. At the wardrobe, payment is only possible by pin, MAINSTAGE is a pin-only location. Lockers are available at MAINSTAGE (not required). You can reserve a locker in advance via our website anytime soon and you will receive the code by email. At the information desk, there is currently a column on location where you can buy a code. The lockers are cleaned extra before, during and after the show.

  • All found objects must be handed in at the service counter in the hall. If your belongings are lost, you can report there or call 073 - 62 93 911.

  • Visitors can report any complaints on the spot to a MAINSTAGE employee. It is also possible to submit complaints by mail: info@mainstage.nl.

  • Experience the best time at MAINSTAGE! We wish you a pleasant visit to our location and, in addition to the applicable legal rules, we would like to point out the following visitor's rules, whereby we ask you to take our neighbors into account at all times:

    • you are only welcome in our location with a valid ticket;
    • parking is only permitted in the designated parking spaces for a fee;
    • on request you must be able to identify yourself - children under the age of 18 can only enter our location under the supervision of an adult;
    • for safety reasons you must follow instructions from employees and written instructions (for example instructions on signs) at all times - you can be searched in this context and your bags can be searched;
    • it is not allowed to:
    • make video and / or audio recordings for commercial purposes;
    • bring your own drinks;
    • advertise and offer goods and / or services;
    • wear group-specific and / or inflammatory clothing;
    • to bring items that may cause unrest or injury, (toy) weapons and / or drugs (medicines are allowed provided a medical statement can be shown);
    • to bring (domestic) animals (with the exception of a guide / assistance dog);
    • block or wrongly activate paths, (emergency) exits, stairs or fire extinguishers;
    • commit vandalism and / or theft.
    • if, in the opinion of our location and / or the organizer, you disrupt order, peace and / or safety, whether or not as a result of violating these visitor regulations, you may be denied access to our location;
    • goods and objects that in the opinion of our location and / or the organizer are considered unauthorized and legally prohibited goods and objects are not permitted in our location;
    • in the event of a (suspected) offense / violation, the police will be warned;
    • In addition to regular camera surveillance, our location can also make video and audio recordings. These recordings can be used as atmospheric impressions in commercial expressions of our location and the Libéma group of which our location is part;
    • our location processes personal data (including (camera) images) in accordance with applicable regulations and our privacy statement;
    • visiting and parking at our location is entirely at your own risk. Our location accepts no liability for personal injury and / or theft, loss, loss or damage to property.
  • We have taken various measures throughout the location so that our visitors, our staff and our artists can keep a minimum distance of 1.5 meters. Some of these measures are:

    • Adapted routes have been created so that every visitor is guided to the place in the hall with as little delay as possible;
    • All available chairs always have a distance of at least 1.5 meters to each other or per household; The chairs are also cleaned prior to each performance;
    • Doors are open so that visitors don't have to touch door handles;
    • There are enough employees available to show visitors the way and thus guarantee a smooth passage;
    • MAINSTAGE employees have the right to address you to ask you to comply with the measures to ensure your own safety and that of other visitors and our employees.

    All available chairs always have a distance of at least 1.5 meters to each other or per household; The chairs are also cleaned prior to each performance; Doors are open so that visitors don't have to touch door handles; There are enough employees available to show visitors the way and thus guarantee a smooth passage; MAINSTAGE employees have the right to address you to ask you to comply with the measures to ensure your own safety and that of other visitors and our employees.

     

  • RIVM has developed a guide to ensure that the reopening of companies and institutions will run as safely as possible as of 1 July. A health check is part of this guide and will also be used by MAINSTAGE.

    A health check is performed on every visitor at the entrance of the location. If one of the questions below is answered with YES, you are unfortunately not allowed to visit our location at that time. The visit should be postponed until no answer can be given to any question.

    • Have you had one or more of the following (mild) complaints in the past 24 hours or at this time: nose cold, runny nose, sneezing, sore throat, mild cough, shortness of breath, increase, fever and / or sudden loss of smell or taste?
    • Do you currently have a roommate / family member with a fever and / or shortness of breath?
    • Have you had the new coronavirus (diagnosed with a laboratory test) and has it been diagnosed in the past 7 days?
    • Do you have a roommate / family member with the new coronavirus (diagnosed with a laboratory test) and did you have contact with this roommate / family member less than 14 days ago while he / she still had complaints?
    • Are you in home isolation because you have had direct contact with someone diagnosed with the new coronavirus?

     

     

  • As per government guidelines, there will no longer be a capacity limitation from 1 July, as long as visitors can keep sufficient distance. This means that we have room for 1,000 visitors in MAINSTAGE with the 1.5m. observed.

     

     

  • A clear walking route has been created for each entrance in MAINSTAGE by means of stickers / lines on the floor that visitors follow to reach the correct foyer or hall. The e-ticket also contains the entrance and aisle. In addition, employees will be available at the entrance for questions and directions. The walking routes should also be used after the performance, so that visitors leave the theater through their own exit. The performance of the performance is supervised by an employee of the theater. We aim to ensure that all visitors leave the building immediately after the performance to exclude risks.

    A clear walking route has been created for each entrance in MAINSTAGE by means of stickers / lines on the floor that visitors follow to reach the correct foyer or hall. The e-ticket also contains the entrance and aisle. In addition, employees will be available at the entrance for questions and directions. The walking routes should also be used after the performance, so that visitors leave the theater through their own exit. The performance of the performance is supervised by an employee of the theater. We aim to ensure that all visitors leave the building immediately after the performance to exclude risks.

     

  •  

    We use the guidelines of RIVM in this. At the moment, RIVM indicates that everyone should keep 1.5 meters apart, but that an exception may be made for people from the same household.

    We use the guidelines of RIVM in this. At the moment, RIVM indicates that everyone should keep 1.5 meters apart, but that an exception may be made for people from the same household.

     

  • Sure. We have a large number of toilet groups, so that we can easily spread all visitors throughout the building. The presence of the different toilet groups is indicated by simple and unambiguous signage. Our employees will also request visitors to use other toilet areas if there is too much pressure. Toilets can be entered from the hall. Of course, hygiene is also paramount in the toilet areas. There will be enough disinfectant hand gel. In addition, the cleaning of these spaces has been intensified, before, during and after the performance.

     

  • With regard to our air conditioning and air circulation, we always use the guidelines of RIVM. At present, these guidelines do not provide an unambiguous conclusion about the effects of air conditioning and air ventilation on the spread of the corona virus, or how we can best deal with this as a theater. Of course we will keep a close eye on the tightening up of the RIVM on this theme, and we will make any adjustments as soon as possible.

    At the start of an event, we set the air treatment so that the hall is at the right temperature when an event starts. Then there is an extraction system and a blow-in system. In short, this means that the used air is extracted from a hall by means of a ventilation system. This air passes through filters and is checked by the system for quality, then part of this air is reused and supplemented with “pure air” from the outside so that the air that is blown in again is of the best quality, for example the temperature and the oxygen content of the air that is blown in.

    With Covid-19 we have now adapted the system so that the air that is extracted from the hall is not blown back into the hall (via the recirculation valve) but is discharged. This means that at the moment only “pure air” is blown in from the outside, this goes through a heat wheel and filters so that it can also be blown at the right temperature.
     

  • I'm going to a show today but I and / or someone in my area have health problems. What now? If one of the questions below is answered with YES, you are unfortunately not allowed to visit our location at the moment. The visit should be postponed until no answer can be given to any question.

    1. Have you had one or more of the following (mild) complaints in the past 24 hours or at this time: nose cold, runny nose, sneezing, sore throat, mild cough, shortness of breath, increase, fever and / or sudden loss of smell or taste?
    2. Do you currently have a roommate / family member with a fever and / or shortness of breath?
    3. Have you had the new coronavirus (diagnosed with a laboratory test) and has it been diagnosed in the past 7 days?
    4. Do you have a roommate / family member with the new coronavirus (diagnosed with a laboratory test) and did you have contact with this roommate / family member less than 14 days ago while he / she still had complaints?
    5. Are you in home isolation because you have had direct contact with someone diagnosed with the new coronavirus?